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marcredd

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Posts posted by marcredd

  4. did anyone see this (acorn)

    in Dumpster

    Posted · Edited by marcredd

    Maybe some are just bitter that McOld...I mean McCain didn't get erected...oops...I mean elected. His dusty ass couldn't get a hard on with Palin's hot (but ignorant ass) standing beside him let alone get one firm enough to lead this country.

    Games get played regardless. It's just a matter of when they get brought up and what media organization chooses to bring them up.

    This too shall pass. ;)

  19. Drop Verizon for AT&T?

    in Dumpster

    Posted

    Here's a topic that I feel comfortable dropping a line in on since I'm a Tech Support Manager for At&t's Southeast Wireless division.

    1: First of all, to anyone who chooses to do business with us, thank you. It truly is appreciated because I am personally/professionally aware that you do have a choice. The fact that this post even came up says that we are a viable option and that in itself makes me happy professionally.

    2: So let's talk about dropped calls. It is important to turn your device off/on once every 2 or 3 days. We send out updates to sim cards regularly. If dropped calls are already happening you will want to call customer service to have a troubleshoot done and a review of your sim card profile. Starting the sequence on power cycling the device too far down the "update" road when calls are already dropping alot is too late. We need to intervene in order to review a sim's profile. Also, we do want to troubleshoot the device and network with you off of the device when you call.... "key".

    2: I get to see customer's accounts who attest that they drop calls incessantly but have access to their RF record and see less than 1% of call drops. Not alot for someone who uses 1000 minutes a month but I don't even want that percentage. :) Do calls drop? Every network wishes that they didn't but it can occur. If it's happening too frequently, we want to know because it's not serving a customer to patronize us for a service we are not able to provide on a level that we truly hope to. I want to resolve issues and keep customers. Additionally, customer's are best served by learning where they know service shows it's limitations(i.e.... certain buildings/homes are already in low coverage spots and then the issue is compiled by the materials the structure is made of). Not an excuse whatsoever but it is a reality of the limitations of cell service in correlation to definite obstacles. In short, we want those examples so that we can either communicate a satisfactory resolution or communicate that the desired resolution may not be what our customer would ideally hope for.

    3) Treat your phones with respect. These devices are not Hondas(wry smile because I ride one) and last forever. Treat them well and they tend to treat you well back. The toilet phone post is classic. I have a new appreciation for our Retail Store associates. LOL.

    So for the creator of this post, I hope you do give us a try and use that first 30 day return period for new service in order to test whether our service provides what you want from a service. If you have questions feel free to PM me. I'm open to helping in any way that I can.

    Marc

  22. Picture of your motorcycles....POST EM' UP

    in Pics and Vids

    Posted · Edited by marcredd

    2004 Honda CBR1000rr:

    Yoydyne Slipper Clutch

    Yoyodyne Quick Throttle

    Atech Air Intake

    K&N Air Filters

    Micron Slip On

    RK 520 Racing Chain w/ Steel "Tri-Metal" Sprocket -1/+2

    Tiforce Rearsets(Powdercoated)

    Powdercoated Swingarm/Rear Passenger Pegs

    Power Commander2.gif lll

    Speedohealer

    Bridgestone BT-016

    Goodridge Steel Braided Front Brake/Clutch Lines

    OEM Seat Cowl

    Competition Workes Undertail

    Hotbodies Rear Tire Hugger

    Clear Alternatives Rear LED/Proton Turn Signals

    Puig Double Bubble Windscreen

  24. Ironton Rally on the River

    in Tech and Tips

    Posted

    I am in the process of getting a new schedule at work but regardless will make sure that I'm freed up. If you're coming in from the Columbus area you can hit 35 East off of 23 South(Chillicothe) and drop off onto 93 South at Jackson. That brings you straight into Ironton and directly into downtown without having to make a single turn(once on 93) anywhere along the way. :)

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