I always feel the need to share my WOW experience. It was total shit. I switched to WOW from TW, but never disconnected TW. WOW came out to install and went through 2 boxes before they got one that worked. Then the tv picture was constantly breaking up, so the following Monday they ran a new feed. Still happened and then it stormed and the tv and internet constantly started going out. Wed morning they came out and buried the line and cut it in the process. I got home around 4 and called. After 45 minutes on the phone they confirmed "yep this is probably what happened, we can have someone come out Friday and fix it" Uh no, you just cut the cable and you want ME to wait for you to come fix your screw up? I canceled right then and told them I would not be paying for any service, because I felt I had not received any. They had the balls to send me a bill 2 days later for a whole month's worth. a week later they send me another bill for half a month. I called again and told them I would not be paying and they mentioned "oh there must be an error" . 2 weeks later I get a bill for $20 and they claim that I will be sent to collections. I called and bitched again and FINALLY got a $0 balance bill. I say stay the fuck away from WOW. I have had nothing but good service from TW. We recently dropped cable due to our lack of watching and went internet only. I had more outages in 5 days with WOW than I have had in 10 years with Insight/WOW.
TL/DR- WOW blows