And there is NOTHING I can do about it. My cable service is shit. I get a pixelation, stutter, freezing type hose job all the damn time. Sometimes it even hard to watch a show. I have complained time after time. I get credits issued to my acct., but no fix. I just want working service! I have inquired about going to ATT, but TW is offering me this phone, internet, cable service package thing for like $99 a month with HD channels...NO other company can come close. Therefore, I must deal with this shit. Even DVRd shows have the pixel shit going on. Makes me so MAD!!!!