Kevin R. Posted May 5, 2006 Report Share Posted May 5, 2006 If I file a complaint with PayPal for money sent to an Ebay seller, who did not send my item, does this usually get refunded? First time I have ever had to do this, and although it isn't more than 20$ in cash, the seller sucks. Just wondering what action will be taken. Quote Link to comment Share on other sites More sharing options...
Kevin R. Posted May 5, 2006 Author Report Share Posted May 5, 2006 BTW - the seller is futureofneon . They sell all kinds of headlights and such. Do not buy from them. Quote Link to comment Share on other sites More sharing options...
justinwebb Posted May 5, 2006 Report Share Posted May 5, 2006 you have to wait like 30 days i think it is after the complaint is filed then they try to contact the seller and they have 10 days to respond with their side if they don't respond u get your money......had to go through it a while back it sucks and takes forever and a day Quote Link to comment Share on other sites More sharing options...
SpaceGhost Posted May 5, 2006 Report Share Posted May 5, 2006 A friend attempted to buy an electric razor on ebay and the person who sold it never sent the Item and took the money. She did this with about 13-14 other people also. He was one of the first to purchase. He waited 30 days, paypal refunded some of the money and my friend got the info of the seller from paypal or ebay which ever was handeling the case. He called the shreiff where she lived and he went out and found her. He gave her 30 days to pay the money back to everyone because my friend gave all the sheriff all the user names that got shafted. (They left negative feedback in that time frame.) She didn't pay and now she is in a corectional facility. However my friend only got some of his money back, like 80%. However she scammed about $2000 out of people so maybe $20 will amount to nothing. Quote Link to comment Share on other sites More sharing options...
Mark1647545493 Posted May 5, 2006 Report Share Posted May 5, 2006 If they cannot provide some sort of tracking number or proof that 'something' was shipped to you, you will get your money back. I've had good luck with Paypal. Make sure you file the complaint within 30 days of payment. Quote Link to comment Share on other sites More sharing options...
smokin5s Posted May 5, 2006 Report Share Posted May 5, 2006 I filed a complaint with them a while back... I never got my money back and they never even replied to my complaint... I was out like 80 dollars. Quote Link to comment Share on other sites More sharing options...
LJ Posted May 5, 2006 Report Share Posted May 5, 2006 don't mess with paypal, if you used a credit card through your paypal account, call the credit card company and dispute the charge. It is a pain in the ass getting money back from pay pal Quote Link to comment Share on other sites More sharing options...
Mitch Posted May 5, 2006 Report Share Posted May 5, 2006 Im in the same boat right now...I sent the guy 325 for a valentine1 radar detector. Ive emailed him daily and he has not responded. I got his contact info from ebay and the number he gave them is disconnected. He has zero feedback but has been a member for a year. I need to wait a couple of more days to file a complaint. It really sucks, I learned my lesson. Quote Link to comment Share on other sites More sharing options...
LJ Posted May 5, 2006 Report Share Posted May 5, 2006 oh and rule #1...ALWAYS use a credit card to buy items online Quote Link to comment Share on other sites More sharing options...
Mitch Posted May 5, 2006 Report Share Posted May 5, 2006 I wish I had used a credit card. Paypal made me get verified when I wanted to send money for my motorcycle. Now they take it from my bank account, they make you select the credit card to get it applied to the credit card. I forgot to change it and they pulled it directly from my bank account. Quote Link to comment Share on other sites More sharing options...
GRN96WS6 Posted May 6, 2006 Report Share Posted May 6, 2006 I got money back when a person on ebay did not send me the item I paid for. It did take a while though. Quote Link to comment Share on other sites More sharing options...
zuht Posted May 8, 2006 Report Share Posted May 8, 2006 I believe Paypal only refunds the price minus $25, so it doesn't sound worth the trouble. I filed a complaint about a year ago on a ~$125 item and got ~$100 back. Don't know if they have changed that poilcy, or if it differs based on the amount. It does take a while though, as already mentioned. As far as bank transfers go, you can also complain to the bank and they will usually reverse the transaction. Your paypal account will go negative when that happens, so don't plan on using it until everything is settled. Quote Link to comment Share on other sites More sharing options...
Putty Posted May 9, 2006 Report Share Posted May 9, 2006 My paypal claim was resolved in like 10 days..It depends on if the seller tries to defend himself. They instantly disable the sellers account and send an email asking for an explanation. My seller never replied, so I got refunded. They are a good company for backing sales....+1 Paypal. Quote Link to comment Share on other sites More sharing options...
Kevin R. Posted May 10, 2006 Author Report Share Posted May 10, 2006 Well, this is a very known seller on Ebay. They have over 2000 feedback. Although they are mostly positive, if you read through it (futureofneon) there are others who were sent nothing as well. So, I do not think this seller will jump off of Ebay because of one mishap, as it has happened before obviously. Paypal seems to be handling it. I did not have to wait 30 days for it to begin. The minute I filed the complaint the seller had 10 days to respond, which they have not done yet. I hope it isn't the purchase price - $25, because then I will get nothing back.... Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.