AWW$HEEET Posted December 22, 2009 Report Share Posted December 22, 2009 I keep getting this pesky issue with one of my users. Outlook keeps prompting him for his password, but it acts like its not correct. From my side, we have reset the password in ADUC as well, just to confirm that it is correct. Heres what else I have done: Deleted/renamed this folder: C:users\%username%\appdata\roaming\msft\protect <-deleted this folder a few times, have also renamed the registry key inside Started outlook in safe mode Removed/readded computer to domain Deleted .ost file Removed any saved passwords in credential manager The only thing that has been successful is completely uninstalling Office 2k7, rebooting and reinstalling it. Even this only works for a few days though, before the issue comes back again. Unsure what to do at this point. Thanks for any help Quote Link to comment Share on other sites More sharing options...
RyM3rC Posted December 22, 2009 Report Share Posted December 22, 2009 I know this will sound simple... I get that sometimes and it's usually because there is already an instance of outlook that is in the process list, but didn't close properly. If you've restarted the computer it should have taken care of this. What verison of outlook is it? How is it set up? Quote Link to comment Share on other sites More sharing options...
Supplicium Posted December 22, 2009 Report Share Posted December 22, 2009 Maybe its a profile issue, try running the .pst repair tool. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.