pontiacfreak142 Posted June 20, 2015 Report Share Posted June 20, 2015 we just upgraded our internet from time warners turbo internet, to their ultimate internet (50 down and 5 up vs 20 down and 2 up) we got a new new modem with it as well. i have it running through my linksys ea6400 router, and decided to check the speed through the router, which came back at about 13 down and 5.5 up. so tried it on my phone and 22 down and 5.5 up. so before calling time warner, i connected to the new modem strait to the computer and did get like 53 down and 5.5 up. i reconnected everything through the router again, only this time i factory reset the router before testing again. this time i did get 32 down and 5.5 up. any ideas on what might be going on? the router is only about a year old and i would sure think be able to handle 50 mb. is there something i need to maybe change in the modem? Quote Link to comment Share on other sites More sharing options...
Geeesammy Posted June 20, 2015 Report Share Posted June 20, 2015 TWC may have booger'd the settings in the router originally. Quote Link to comment Share on other sites More sharing options...
jeffro Posted June 20, 2015 Report Share Posted June 20, 2015 Load in the community. Our internet swings up to 18Mb from test to test, minute to minute. normal id say. They advertise "up to 50mb down" Quote Link to comment Share on other sites More sharing options...
KillJoy Posted June 20, 2015 Report Share Posted June 20, 2015 Are you using your Router wired, or wireless? If wireless, N or G? KillJoy Quote Link to comment Share on other sites More sharing options...
unfunnyryan Posted June 20, 2015 Report Share Posted June 20, 2015 What modem did they give you? Quote Link to comment Share on other sites More sharing options...
pontiacfreak142 Posted June 20, 2015 Author Report Share Posted June 20, 2015 From what im seeing, it says its wireless AC. Some things are wireless, some wired. I tried the test on the computer (wired) and my phone and both came back at 22 ish. Im not sure on the exact model right now, but its a motorola surfboard Quote Link to comment Share on other sites More sharing options...
bicranium Posted June 20, 2015 Report Share Posted June 20, 2015 Might be something with the QoS settings in the router. If QoS is enabled on the router try disabling it and running the speed test to see if there's any change. Quote Link to comment Share on other sites More sharing options...
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