Babbitts online......

[Supernova Mafia]

So I recently decided to replace the fork seals on my bike as it was overdue,managed to get the parts no problem online,installed them and in the process determined that I would need new dust seals too.

I priced them from a local suzuki dealer and they wanted $43 a piece.

I found them elsewhere for $12-15.

Well here begins the 2.5 month ordeal to get them from various online sources.

First I started with Ebay as they had them advertised for the lowest prices and noted they had 10 in stock.I ordered and payed for them,a day later the guy said he was out of stock and would refund my money...ok so there could have been an error somewhere..moving on I looked and looked and found another online source that had them so I ordered and payed for them,guess what...same deal all of a sudden out of stock.

Ok so now I'm thinking lets look at some OEM dealers because at this point it had been 3 weeks of waiting and refunds and re-ordering.

Babbitts online,what a joke...I order the parts from them using there online OEM catalog with associated part numbers and a week later,I recieve.... fork seals.......

I call them inform them they have sent the wrong parts,they agree the part numbers do not match and will re-order the correct parts.

A week later I recieve a UPS parts box..with fork seals....

I again call them and they asked I take pictures and send them to them,I took pictures ,I took screen shots of there website with the part number and diagram with arrows pointing to the part I need and then the part they sent me twice.I was informed they would again re-order the correct parts.

A week later no parts no phone call no nothing.I call them back the person I talked to is conveniently not availble and they dont seem to know what I'm talking about,I explained and was told I would get a call back,this was a friday morning.Tue I call them again and was told they were just not going to order the parts for me..

I was like WHAT,let me speak to the manager,he gets on the phone and tells me they are just going to keep getting the wrong parts from suzuki,so they decided not to do anything.I said isint this what you do-order parts? Yes. So at this point your telling me you cant do your job? Well umm ahhh ,well..um..

I gave up and and requested my refund.

So here I am 2.5 month out,and still no freaking dust seals. Did see some NOJ Neoprene Fork Guards that was posted by someone here that I will now purchase as I'm done dicking around.

Thanks for listening,sorry about the length.