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POS Rug Doctor Rental


tyler524

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I rented a rug doctor earlier tonight and was trying to get the carpets cleaned. I shut it off to change the water and went to turn it back on and the damn thing won't turn back on. Ran through all the shit that they have on their website and of course, no help. Thing has power but won't power the vacuum on it.

I called customer support and it kept transferring me and disconnecting which pissed me off. After the third time, I called and hit the number for sales and of course someone answered. I talked to her and she said the customer service is closed for the night which whatever it's midnight so I can understand that but they need to let you know that instead of just hanging up on you when you transfer. It also pissed me off that they can have someone there working sales at fucking midnight but not customer service.

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