This would be the second service for me, from Shopdog Cycles. Had an issue Memorial day, my swing-arm chain adjuster decided to ruin my day. The plate folded in half, chain came off and rear tire twisted out of alignment. Anywho, Sent Ryan an email, didn't want to bug him on the holiday, he sent a reply to call him that night. Ended up bringing my bike to his workshop the next day, he ordered the parts, fixed it, and checked everything out for me. Didn't have to call around for a shop that would half fix it, and charge a ridiculous amount to do so. tl;dr Highly recommend A+++