well last monday i woke up to my phone (HTC ppc6800/sprint mogul) on the ground, pick it up and i had a cracked screen.
i call sprint who then transfers me to asurion (the insurance) who send me a refurbed Mogul (i called at 3pm and i get it the next day!)
unbox, activate it yay a phone without a bad screen.. BUT
the keyboard has some malfunctions and its locking up a bit.
shitty!
call back to sprint, who then transfer me to asurion again.
i tell them whats going on, and request a new mogul. they inform me they dont have any new ones.
i say well i dont want another refurb because ill likely have the same problems or maybe other issues. the lady then transfers me to the resolution department.
the lady at the resolution department says...
"i see your having problems with the phone we sent out.. blah blah blah.. how about we send you a brand new HTC PPC 6850/ Touch Pro"
i say well that would be awesome.
and alas the next day i get it in the mail in the OEM box..
THANK YOU SPRINT!
this phone is beyond awesome. i absolutely love it, i didnt think id like another phone besides my mogul. but this thing trumps it by far. faster, better features, higher res screen, better looking, and it has a 3.2 mp camera with flash.
http://4pda.ru/wp-content/uploads/2008/10/sprint_htc_touch_pro_1_381x480.jpg
http://www.letsgodigital.org/images/artikelen/681/htc-touch_pro.jpg