actual sprint chat i had, just a couple days ago.
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Please do not respond to this email as it will be routed to an email box that is unattended.
This is an automated email sent from the Sprint Web Chat. The following information is a log of your session. Please feel free to save the log for your records.
Your session ID is 2413133. Time Details 06/23/2008 04:51:52PMSystem: "Please hold and the next available agent will be with you shortly."06/23/2008 04:51:55PMSession Started with Agent (Dustin)06/23/2008 04:51:59PMAgent (Dustin): "Thank you for contacting sprint Web Chat. My name is Dustin. How may I help you with your Sprint.com purchase today?"06/23/2008 04:52:32PMkris: "i would like to buy the instinct, but im an existing customer"06/23/2008 04:52:39PMAgent (Dustin): "If you?re already a customer, you can upgrade or replace your current Sprint or Nextel phone online. Please copy and paste the following link to log into your account and follow instructions on how to upgrade your current phone. You will also be able to" view the discounts that you are entitled to when you log into the account. http://nextelonline.nextel.com/NASApp/onlinestore/en/Action/DisplayUpgradeLanding?id12=CHP_PhonesTab_Link_UpgradeYourPhone06/23/2008 04:53:45PMkris: "it says im not eliglbe till 9/1/08.. is there anything i can do?"06/23/2008 04:54:13PMAgent (Dustin): "You will have to pay full price for the phone."06/23/2008 04:54:30PMkris: "you dont seem very helpful"06/23/2008 04:54:56PMAgent (Dustin): "I apologize but I am only telling you what can be done."06/23/2008 04:55:42PMkris: "so what you are saying is, i can cancel my contract and get an iphone cheaper than then buying a new phone thru you"06/23/2008 04:56:00PMkris: "i will be out like 400, and not 450"06/23/2008 04:56:05PMkris: "and have a better phone"06/23/2008 04:56:26PMAgent (Dustin): "Even if you cancel your contract, you will still be considered an existing customer for 6 months."06/23/2008 04:56:48PMkris: "what you sell iphones?"06/23/2008 04:56:57PMkris: "i mean leave and go to appple"06/23/2008 04:57:05PMkris: "at&t"06/23/2008 04:57:14PMAgent (Dustin): "Do you have any further questions or concerns about Sprint service or products that I can assist you with today?"06/23/2008 04:57:33PMkris: "you should be fired, your worthless"06/23/2008 04:57:50PMAgent (Dustin): "Thank you!"06/23/2008 04:58:11PMkris: "get aids and die"06/23/2008 04:58:41PMAgent (Dustin): "Your a very funny person. I was very happy to assist you today Kris."06/23/2008 04:59:31PMSession Ended
hasEML = false;
but i still like sprint.