CLIFF NOTES
1. dealer SM and tech abused a 2010 camaro by doing burnouts and hard launches.
2. burned up the clutch, then talked about how to double dip to make the customer and GM warranty pay them twice for the job by splitting the work order into multiple parts
3. customer recorded all this with a audio recording device in the door pocket of the car
4. customer approaches dealership with recording and is told to fuck off, customer calls GM and is told not their problem between customer and dealership.
5. customer posts it on youtube and a couple of forums..
6. internet blows up and every car and starving for real news site picks up the story
7. dealership asks customer to pull the video down so they can talk out a deal
8. customer pulls it down for about 2 hours during which time the dealership slaps customer with some legal paperwork and a lawsuit
9. customer puts it back up, and it blows up further and GM gets semi-involved, more news sites pick it up and the dealership owner goes fishing..
10. dealership finally makes a deal to buy the car back from the owner at KBB+10%
This from the dealership today :
EASLEY, S.C. – Best Chevrolet has purchased a debated 2010 Chevrolet Camaro today and will auction of the vehicle for the March of Dimes in the coming weeks.
The vehicle in question has been the focus of a recent viral video created by a local man. The person who brought the car to the dealership secretly recorded discussions between two employees and later released a portion of the audio on the internet. Today, Best Chevrolet is releasing the entire 30 minutes of the audio to give the full version of the situation.
At the end of the tape, he drives the vehicle in a similar manner to the one that he complains about. He drives the car just as hard. A car of that style needs to be driven hard to test for the problem he stated. It is a high performance car and is not likely to be damaged in such a way.
In his own words, his vehicle already had been damaged at another location.
The vehicle in question was not originally purchased at the dealership nor ever worked on at Best Chevrolet. The vehicle was brought in for a diagnostic in September, but no work was ever recommend or performed.
Best Chevrolet takes all customer complaints seriously. The dealership prides itself on reputation and service. They are pleased to say we have reached a deal that ultimately will serve local charities