Jump to content

IT Telecomm Analyst


sciongirl

Recommended Posts

This just opened up and I don't know if anyone here would qualify but thought I'd post it up.

 

A new job opening is immediately available for a IT Telecommunications Analyst.

 

Key responsibilities include:

• Adds, moves and changes for Avaya phone switch, Voicemail, CMS and IQ systems.

• Trouble-shoot advanced phone problems, call routing, call recording, and reporting issues.

• Support the NICE Perform call recording system.

• Create, support, and analyze Microcall, Avaya CMS and Avaya IQ reports.

• Document (using MS Office and Visio) all processes, procedures and aspects of the voice infrastructure.

• Work closely with vendors to implement new technology and support existing infrastructure.

• Coordinate support tasks and project-related initiatives with other IT groups and end user business units.

• Other responsibilities as assigned.

 

Please let me know if you or someone you know might be interested in this position.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...