sciongirl Posted March 22, 2010 Report Share Posted March 22, 2010 This just opened up and I don't know if anyone here would qualify but thought I'd post it up. A new job opening is immediately available for a IT Telecommunications Analyst. Key responsibilities include: • Adds, moves and changes for Avaya phone switch, Voicemail, CMS and IQ systems. • Trouble-shoot advanced phone problems, call routing, call recording, and reporting issues. • Support the NICE Perform call recording system. • Create, support, and analyze Microcall, Avaya CMS and Avaya IQ reports. • Document (using MS Office and Visio) all processes, procedures and aspects of the voice infrastructure. • Work closely with vendors to implement new technology and support existing infrastructure. • Coordinate support tasks and project-related initiatives with other IT groups and end user business units. • Other responsibilities as assigned. Please let me know if you or someone you know might be interested in this position. Quote Link to comment Share on other sites More sharing options...
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