Mojoe Posted February 9, 2014 Report Share Posted February 9, 2014 HVAC people, WTF!!!!!!! I hate wires!!! All I'm doing is changing the thermostat in the shop. This is a gas heat, and heat only set up. Had an old mercury thermostat on it before with only a red and white wire. So it was on or off function only. Now, 6 phone calls later with Honeywell, I'm still nowhere and their customer support is all pissed off because I'm a homeowner and not a trained HVAC professional. Worst part, even reconnecting the old thermostat, now nothing works. WTF? Heater http://beacon-morris.com/html/garage_heater_bru.asp Thermostat http://yourhome.honeywell.com/home/Products/Thermostats/7-Day-Programmable/RTH6580WF.htm I have a 24v transformer powering the new unit, which is needed. Any suggestions? Quote Link to comment Share on other sites More sharing options...
cstmg8 Posted February 9, 2014 Report Share Posted February 9, 2014 My phone isn't letting me open the manuals, but a few things to check first: Does the heater have a fuse on the control board? These commonly get blown, should look like a normal square automotive fuse. The thermostat may have a delay for startup, usually 3-5 min, can be turned off in the programming. Does the stat already have the necessary jumper installed? Honeywells usually do. I'll try to open the links at home in a few. Good luck. (Breaker is on to heater, right?) Lol Quote Link to comment Share on other sites More sharing options...
acklac7 Posted February 9, 2014 Report Share Posted February 9, 2014 Worst part, even reconnecting the old thermostat, now nothing works. WTF? Sounds like you may have blown the transformer. Using a voltmeter check for 24v on the low voltage (output) side of the transformer. Quote Link to comment Share on other sites More sharing options...
Mojoe Posted February 9, 2014 Author Report Share Posted February 9, 2014 I'm my own worst enemy with electronics. I had everything connected right. Who knew you needed to plug it in. facepalm. Shaun, your insight was far better that what I got from the Indian guy at Honeywell. It got me looking at what I thought I had already done, plug the damn thing in. Thanks Quote Link to comment Share on other sites More sharing options...
nurkvinny Posted February 10, 2014 Report Share Posted February 10, 2014 Who knew you needed to plug it in. This made me chuckle in a "man, oh man, have I been there" kind of way... Quote Link to comment Share on other sites More sharing options...
mrs.cos Posted February 10, 2014 Report Share Posted February 10, 2014 I'm my own worst enemy with electronics. I had everything connected right. Who knew you needed to plug it in. facepalm. Oh lord have I been there. Quote Link to comment Share on other sites More sharing options...
Mojoe Posted February 10, 2014 Author Report Share Posted February 10, 2014 I'm a bit embarrassed. But, it is what it is. Glad to see I'm not the only one. Quote Link to comment Share on other sites More sharing options...
Tractor Posted February 10, 2014 Report Share Posted February 10, 2014 I'm a bit embarrassed. But, it is what it is. Glad to see I'm not the only one. Don't feel dumb, I run service calls to every type of company there is and at least once a week I find something unplugged or a phone line plugged into the wrong port when they are clearly labeled. They feel real great when they still get the $200 bill. When I did home PC repair years ago I used to see the speaker wires plugged in backwards all the time and those are green-green, pink-pink for a reason. Quote Link to comment Share on other sites More sharing options...
cstmg8 Posted February 10, 2014 Report Share Posted February 10, 2014 I'm my own worst enemy with electronics. I had everything connected right. Who knew you needed to plug it in. facepalm. Shaun, your insight was far better that what I got from the Indian guy at Honeywell. It got me looking at what I thought I had already done, plug the damn thing in. Thanks Glad you got it figured out. We've all been there, I've shown up to so many peoples houses with breakers tripped. I often get so determined to find some complex technical issue that I overlook the obvious. Shaun Quote Link to comment Share on other sites More sharing options...
Miller Posted February 10, 2014 Report Share Posted February 10, 2014 Disappoint you no call me Quote Link to comment Share on other sites More sharing options...
Mojoe Posted February 10, 2014 Author Report Share Posted February 10, 2014 Glad you got it figured out. We've all been there, I've shown up to so many peoples houses with breakers tripped. I often get so determined to find some complex technical issue that I overlook the obvious. Shaun That's exactly where my head was. The flux capacitor must be the reason this isn't working. It HAS to be. Nope. Disappoint you no call me Did not know you knew. Quote Link to comment Share on other sites More sharing options...
mmrmnhrm Posted February 10, 2014 Report Share Posted February 10, 2014 Shaun, your insight was far better that what I got from the Indian guy at Honeywell. It got me looking at what I thought I had already done, plug the damn thing in. And this, ladies and gentlemen, is why American tech support can't be replaced. I had this same kind of issue while doing Tier 2 for Liebert... folks would call in saying "Well, this part works, but this other part doesn't. I think I got a dud!" Uhh, sir, please hold the blue button down for two seconds... "Hey, it works!!!" Quote Link to comment Share on other sites More sharing options...
Miller Posted February 10, 2014 Report Share Posted February 10, 2014 That's exactly where my head was. The flux capacitor must be the reason this isn't working. It HAS to be. Nope. Did not know you knew. :fa: Quote Link to comment Share on other sites More sharing options...
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