zeitgeist57 Posted October 24, 2016 Report Share Posted October 24, 2016 http://www.thetruthaboutcars.com/2016/10/ca-court-rules-carmax-inspection-checklist-isnt-think/ Is anyone surprised about this? Every time a hurricane/flood/massive line of thunderstorms rolls through the country I think about all the flooded vehicles that people are trying to jam through auction. I don't fault CarMax as it's still the 800lb gorilla in the used car market, but quality's suffered... Quote Link to comment Share on other sites More sharing options...
Geeto67 Posted October 24, 2016 Report Share Posted October 24, 2016 http://www.thetruthaboutcars.com/2016/10/ca-court-rules-carmax-inspection-checklist-isnt-think/ Is anyone surprised about this? Every time a hurricane/flood/massive line of thunderstorms rolls through the country I think about all the flooded vehicles that people are trying to jam through auction. I don't fault CarMax as it's still the 800lb gorilla in the used car market, but quality's suffered... I am. I don't know if the individual stores are franchises or corp owned but this sounds like an isolated store dropping below the state standards in which they are allowed to operate as a certified car dealer. I imagine each state has their own rules as to how they regulate car dealers and what is required in Ohio isn't necessarily required in cali. It is probably the individual store's manager not understanding his state requirements and defaulting to the "corporate standard" which is just not allowed in California. It probably means that CarMax should review their compliance policies and take the standard business world approach that it is a best practice to do your most onerous state's requirements for all the stores. Quote Link to comment Share on other sites More sharing options...
Geeesammy Posted October 24, 2016 Report Share Posted October 24, 2016 So much to say. Ill refrain. Quote Link to comment Share on other sites More sharing options...
Crossle Posted October 24, 2016 Report Share Posted October 24, 2016 Standing from the outside and being friends with numerous people on the inside, most of which are on this forum. I'll say that I was fairly impressed with their processes beginning with whether a car is kicked to auction or even allowed inside for the initial inspection. We are also talking about California here, they will literally find anything to complain about. Quote Link to comment Share on other sites More sharing options...
ShowHBK Posted October 25, 2016 Report Share Posted October 25, 2016 Any recent horror stories from local CarMax in Columbus? I was under the impression that the local places were not "that bad" Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.