I called them about my latest DX and how the button lights still didn't work and it had pixels go out on it. They ended up sending me another DX and when I got it it wouldn't read any micro SD card (I tried 3 different ones). After complaining they said they would send me another DX, I'm really not happy at this point. I called back and talked to a manager, he said they sometimes have an issue reading the cards and would send me a new card. Well yesterday I got the replacement DX, or so I thought. Turns out they sent me a brand new Droid X2. I even pulled the card from it to test the other phone and sure enough it won't read either. I talked to the guy that sent the SD card and updated him on everything. He said to refuse the SD card and send back the phones and charger, I can keep the extra battery as it doesn't hold a charge all that well anymore. I am very happy with the X2 and so far has NO problems. UI is a tad better on this one and is a bit faster. I'm happy now.