Ryan is new manager there,and things run differently now. He work on my dirt bike in the past,and helping me with my race bike.How many shops in Columbus can set up your suspension on your dirt or track bike?how big discount give you iron pony?with him you never pay retail! Nobody giving me better deal on gear or parts. I can say only good things about him. Whatever happen in past there is history,and Ryan got nothing to do with that. Same name ,and building,but new personal.Give the shop chance ,I guarantee you won't be disappointed.