That totally sucks. Same thing kind of happened to me when I was shopping for my vfr, Honda East in Toledo had one, spoke to the guy on the phone had everything setup to trailer my bike to them and pick up the vfr. Talked to sales guy several times thought everything was a go he was going to confirm something and call me back but never did...Seems like a buyers market but every dealer I went to it was like I was doing them a favor.