I do techsupport, essentially. Inbetween calls there can be alot of time when you are waiting for a call to come in, and fix their issue. If I was busy all day, this would NOT be an issue at all, say, if I was running around reimaging machines, administering servers and whatnot. Its very easy to get burned out quick at this job, and lately, management has done quite a bit to dick us over. General morale is pretty low currently. I suppose this one more thing made me snap a little bit. I just really hate the feeling of more and more restrictions being imposed, despite the fact that in my department, we are very good at what we do.