I was with allstate for 17 years, in those 17 years I hit two deer. Truck was fixed perfectly both times. Even the shaudy repair the first company did on my truck with 2,000 miles on it, allstate held their feet to the fire and they redid the entire thing. Even sent it back and had them blend the paint all the way back because I could tell. Long story short. I had been with them through thick and thin and 3 different agents. This last go around they sent some C*NT to the house that if I did not have such a outlook on life she would not of had a outlook on life. (This spawned over their computer glitches last year and raised everyones home owners almost 80% in my area and raised mine 195%!!! WTF is that. Walked in the very next day. Told the agent exactly what had happened. The reaction I got back was, "and what do you want me to do about it". A) Fire her dumbass or B) at least repremand her in front of me because I want to be witness to it. Long story, Bitch kicked one of my dogs... Then was mad when I pulled my shirt over the H&K and told her that if she kicked my dog or threatened to kick my dog again I would shoot her right in the driveway. Told her that her inspection was done and to leave the premises as I called the sheriff to file the report (if you know me in anyway you know how I feel about my non-threatening English springer spaniels). In the end, I had them cancel every policy I had... Left them standing there with there mouths hanging open and told them all to F off. Not happy about it after giving them my money for 17 years, but shit went way wrong and the C*nt needed shot in the face at point blank to make me happy after that day. Sad I had to tell the agent to stop calling or I would press charges, then he showed up at the house a week later. I asked the simple question. Will you fire her. "NO". Then bring her back down here to my house so I can kick her in the face as she did my dog. "NO". Then get the F*ck off my property before I kick you in the face you bastard. Report still stands. Sad day when I switched my insurance to 5 different companies to cover what I have. One for home out of Michigan, One for the bikes, one for the cars, different one for the shelby sitting in my dads barn and one for the guns and collectibles. Especially sad that with 5 different companies I am paying less. Not saying your guy is not good, but he would have to be really good to get me to come back and there is no way in the depths of hell that bitch would ever come near me or my dogs or my house again and expect me to stay with them.