I think you just swung me on my next bike, I was going to be looking into a new bike sometime next season and have been really liking what I see and hear about the speed triples and the 675 Daytona's and also about triumph in general. I have been looking into Ducati's as well and just love those to death. A buddy of mine has 2 older Triumph's, an adventurer and a sprint and he absolutely loves the reliability of those bikes. I love great customer service because, if dealt with properly, It makes problems that you have so much less of a pain. Especially if there was nothing you did wrong in the first place. It sounds like these guys are doing it right, and I do believe I have made up my mind as to what bike to get next!