Two years ago I had purchased lawn care service from TruGreen Chemlawn for a season of 6 spray applications for my yard. Once those had expired, I had no real desire to continue with their service as it was over $50 each instance. About a month after the last application, I get another bill (they had sprayed again without permission or me making a contract extension). I call to dispute the billing and they informed me that they automatically continue with the service and the billings until you actually cancel them. What I had originally purchased was a special offer of the 6 applications, not continued on-going service. I promptly canceled their service at that point and was waved the last fee.
Fast forward to last winter, I began getting calls and mailings about purchasing their service in the spring again and informed them I was not interested. Mostly because these calls would come during the day while I am asleep (I work nights). I HATE getting woke up during the day while I'm sleeping...does not go over well with me. Again, called their office and requested no more contact.
3 weeks ago, another damn phone call during the day, but I was off this time, so I discussed my displeasure about their hounding with their new manager of the local office. Requested (for the 3rd time) to no longer receive any calls or mailings about their service. She promises to update my record reflecting this request. Within the same week, I receive yet another flier. Talk to corporate and make the same request to them (#4 for those keeping track) and again, I get the same promises after being notified they never updated my file.
Literally the very next day, I get a call from the local office again from a sales rep, "Yes, Mr. Taylor...we were informed you contacted our corporate office about purchasing our service" WTF...are you kidding me? I ripped into this guy and made request #5.
Today: Fast asleep after having worked last night...I am woken up by the sound of the doorbell ringing. I just rolled over and fell back to sleep. Guess who actually came to my residence and left another damn flier Just got off the phone with them again and their 2nd new manager of this year informed me that nothing was documented on my file in regards to solicitations. I am livid at this point and after laying into him for a couple of minutes, I am made the same promises as before.
At what point can you actually consider this harassment? Seriously..because I'm f'g fed up with this company.