Flex as in you sometimes have to cover other shifts for people. Thus is not a call center so we only have like 10 people working here so when you call off it really does effect the people working here...
The shifts are straight 8 hrs no lunch well u eat at your desk
3 20 min breaks
And we have shift rotations , meaning like right now I work 430 till 1230... Next quarter I'll work 3 till 11 then the following quarter I work 4 to midnight then it starts over
So that's why I mean by flexible also on the 4 to midnight shift you have to work both sat and Sunday