sorry my phone died while in thier waiting room lol I left ntb around 735.
I could not agree with your statement an more derek. My biggest problem with the situation was I waited more than long enough for the job to be done. The store was supposed to close at 6pm, at 545 I had not gotten a phone call or anything so I drive to the store, sit in the waiting area until 615. I go up to the desk and ask whats going on? then they tell me the threads on the strut are stripped. I look at the strut the second thread from the top is a little messed up, its not bad so I was wondering the same thing clean the threads up done deal.
My thoughts were going to be the same D about loose parts thats why I called before I started any of this with them I even went to the guy that was going to perform the work and put on together for him minus tightening the nut on top etc ( the reason I went to them in the first place)
And yes they did not handle it in any sort of mannor I felt to be professional. I wish they would have let me just walk back and do it myself.