I work as a Service Adviser and I love my job.
What I don't like is that I have yet to find a dealership that is willing to pay
for an Exceptional Adviser.
MY CSI Scores average between 90 to 100 each month.
In 2007 and 2009 I sold over $1,000,000.00 in parts and labor, each year.
My best year was $1,037,433.01 in 2009.
I averaged 2.29 tech hours for every customer pay ticket that I wrote.
I wrote up 1,751 c/p tickets in 2009.
My best month was June 2009 when I average $483.95 of customer pay on every ticket for the entire month. For the whole year I averaged $354.73 parts and labor for every c/p ticket that I wrote.
Needless to say I am a gun for hire.
I am NOT cheap
I am working now at a KIA--Mitsubushi Dealership and I sold $16,310.20 in just labor within a two week time frame. That is 227.70 tech hours. I am doing this on a computer format that I have never seen until I took the job 6 weeks ago.
But now I find out that my salary that we agreed on is now only half of what I asked for. Service Manager told me that the salary I was quoted was only good for the first month while I was in training.
I know your pain Scott.
Regards
Chuck