I'll tell you why.
Took the new hotness to get tint yesterday, it was pretty dark when it was done. I asked why the front windows were shiny. He said at the time it was the angle I was looking and also I was looking through the window then the windshield which wasn't tinted. I said ok, I had 2 kids with me so I was focused on getting them in the car. Get to this morning once I saw it with the sun up, front windows were very different than the back. I was just about to call when MY phone rings. It was Quality and he apologizes, he started a car this morning with the same tint I bought and he notices the tint in the box is labeled wrong. He immediately thought of me and my question of why it was "shiny" and called me to fix the car. I did not have to call. How many business owners do that the next day after the work has been paid for in full. He told me to bring it back in and he will fix it within an hour. Great customer service and honesty. This is why this is the 6th car they have done for me.