The electric company is not a landscaper that's for sure. I got some satisfaction with a hackjob issue I had in the past by going to the power company and asking to speak to the CEO or person in charge and then I proceeded to verbally chastise his workers and his companies performance that he was ultimatley responsible for. He was bewildered, scared, and of course new nothing of the situation but made it right. You don't screw with my trees.