infinite_ideation Posted March 12, 2015 Report Share Posted March 12, 2015 (edited) I stopped by IndMoto on Monday or Tuesday this passed week, met with Justin to introduce me to a Yamaha YZ8. He briefed me on all of the details from the inspection information, bike condition, warranty, etc. We talked quite a bit making the experience more personable. I prefer to feel like I'm being treated like a friend when buying something, and Justin made that experience possible. The financing was straight forward. Pam, the finance specialist, got me settled quickly because I picked the bike up sooner than they had expected (3/11). There was another girl who worked the front counters (sorry I forget your name, but you were wonderful!) who helped me pick out a helmet even though they didn't have my size in stock, she was able to arrange a next day helmet delivery. Down to the details of my experience: Customer service: 10/10 - Very friendly, personable staff, even went out of their way to help me get everything settled quicker than anticipated.Pricing: 9/10 - I know dealerships exist to make a profit, otherwise they wouldn't be in business. The price was fair compared to similar bikes in the area, though pricing services online such as KBB, NADA had the pricing listed lower for used models.Availability: 10/10 - Staff stayed after hours to ensure I had all the paperwork completed and the bike was prepped/ready for ridingMotorcycle Condition: 9/10 - 2013 with 2k miles, had a few minor scuffs, exhaust has a few scratches. Nothing I'd complain about in particular except the gaudy transformer emblems the previous owner put on, and the aftermarket fairings covering the exhaust down pipes (note I'm not docking a point for the aftermarket parts, just the scuffs)Motorcycle ride/comfort: 10/10 - A rather big mistake this entire experience was committing to a sale where I could not test ride the bike before hand due to inclimate weather. That being said, I placed my faith in the dealership to be honest and trustworthy which they were in every aspect. Riding this bike home felt like velvet cloud nine. I'm not used to powerful bikes considering I came from a very small bike previously on top of me being out of riding for 2 seasons. This bike is a dream machine, she handles nicely and she rides very elegantly. I would recommend anyone around town who's nearby looking for a bike stop by IndMoto, if not just to look around and speak with the staff. I plan on going back in a few days to catch up with the staff and let them know how I'm adjusting to the bike. Image of bike: Edited March 12, 2015 by infinite_ideation Quote Link to comment Share on other sites More sharing options...
max power Posted March 12, 2015 Report Share Posted March 12, 2015 Hmmmm, brand new member. Glowing review. Doesn't know what bike he bought. YZ8?Smells fishy. 2 Quote Link to comment Share on other sites More sharing options...
bloodninja420 Posted March 12, 2015 Report Share Posted March 12, 2015 Smells? More like reeks. Ain't no shame in IndMotos game. Quote Link to comment Share on other sites More sharing options...
infinite_ideation Posted March 12, 2015 Author Report Share Posted March 12, 2015 I'm writing my review out my buying experience. I have no shame giving an honest review about my experience. Just because it seems a little sensationalist, I stand by my review. Did I dock other dealers? Absolutely not. In fact, this was the last dealership I looked at inventory from because I was sure I was going to buy a new bike, not a used. I'm a new user because I was recommended to join ohio riders for the community. If you guys participate in any local meetups, I'd love to participate. Quote Link to comment Share on other sites More sharing options...
bloodninja420 Posted March 12, 2015 Report Share Posted March 12, 2015 If you are sincerely unaffiliated with that business, then I apologize. To me your op reads like a canned review commonly seen in sham viral marketing campaigns. Quote Link to comment Share on other sites More sharing options...
max power Posted March 13, 2015 Report Share Posted March 13, 2015 ^ this! Quote Link to comment Share on other sites More sharing options...
Pokey Posted March 13, 2015 Report Share Posted March 13, 2015 You bunch of assholes.....LOL Quote Link to comment Share on other sites More sharing options...
ReconRat Posted March 13, 2015 Report Share Posted March 13, 2015 Missed this part: http://ohioriders.net/index.php?/topic/106968-new-member-from-hilliard/#entry1431804 He already intro'd Quote Link to comment Share on other sites More sharing options...
what Posted March 16, 2015 Report Share Posted March 16, 2015 been looking for a good shop in the columbus area, might check this place out... need some work done to the ol' SV and the place I took it last time took forever and was fairly rude (the service department at least). Quote Link to comment Share on other sites More sharing options...
IndMoto Posted March 16, 2015 Report Share Posted March 16, 2015 I stopped by IndMoto on Monday or Tuesday this passed week, met with Justin to introduce me to a Yamaha YZ8. He briefed me on all of the details from the inspection information, bike condition, warranty, etc. We talked quite a bit making the experience more personable. I prefer to feel like I'm being treated like a friend when buying something, and Justin made that experience possible. The financing was straight forward. Pam, the finance specialist, got me settled quickly because I picked the bike up sooner than they had expected (3/11). There was another girl who worked the front counters (sorry I forget your name, but you were wonderful!) who helped me pick out a helmet even though they didn't have my size in stock, she was able to arrange a next day helmet delivery. Down to the details of my experience: Customer service: 10/10 - Very friendly, personable staff, even went out of their way to help me get everything settled quicker than anticipated.Pricing: 9/10 - I know dealerships exist to make a profit, otherwise they wouldn't be in business. The price was fair compared to similar bikes in the area, though pricing services online such as KBB, NADA had the pricing listed lower for used models.Availability: 10/10 - Staff stayed after hours to ensure I had all the paperwork completed and the bike was prepped/ready for ridingMotorcycle Condition: 9/10 - 2013 with 2k miles, had a few minor scuffs, exhaust has a few scratches. Nothing I'd complain about in particular except the gaudy transformer emblems the previous owner put on, and the aftermarket fairings covering the exhaust down pipes (note I'm not docking a point for the aftermarket parts, just the scuffs)Motorcycle ride/comfort: 10/10 - A rather big mistake this entire experience was committing to a sale where I could not test ride the bike before hand due to inclimate weather. That being said, I placed my faith in the dealership to be honest and trustworthy which they were in every aspect. Riding this bike home felt like velvet cloud nine. I'm not used to powerful bikes considering I came from a very small bike previously on top of me being out of riding for 2 seasons. This bike is a dream machine, she handles nicely and she rides very elegantly. I would recommend anyone around town who's nearby looking for a bike stop by IndMoto, if not just to look around and speak with the staff. I plan on going back in a few days to catch up with the staff and let them know how I'm adjusting to the bike. Image of bike: Thank you Justin for the kind words. Doing what I can to get this place back on the map with OR and everyone else in Columbus. been looking for a good shop in the columbus area, might check this place out... need some work done to the ol' SV and the place I took it last time took forever and was fairly rude (the service department at least). We recently "cleaned house" and I think you would find your service experience quite different this time around. If not, hit me up. I'll get it handled. Quote Link to comment Share on other sites More sharing options...
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