Razorback Posted January 22, 2006 Report Share Posted January 22, 2006 Girlfriend had some tranny work done about 6 weeks ago. Her transmission totally went out on her and Cottman went through and rebuilt the transmission. Said the axles had been bad and rebuilt one, and replaced another one. After the work was done she got the car and everything was pretty much okay for a while. Went back after 2 weeks or so for a checkup and they said everything was good. Well today she went out to drive the car and the same bad shit happened again where the tranny would just cause the motor to rev, so she pulled it back in the driveway and said there was tranny fluid leaking again. So we're leaving them a message tonight and towing the car tomorrow (probably) so I was wondering if anyone here has had any trouble? Should I expect them to give us a hard time? Quote Link to comment Share on other sites More sharing options...
copperhead Posted January 23, 2006 Report Share Posted January 23, 2006 There is one down in Pakersburg, WV that did one in a caravan my mom use to own. They had to go through it a few times before they got it right, but they did finally get it. I can't remember if they warrenteed it or not. Quote Link to comment Share on other sites More sharing options...
Razorback Posted January 23, 2006 Author Report Share Posted January 23, 2006 Hmm. Their work has a 12 month, 12,000 mile warranty, but you just never know when a company is going to try to worm their way through a hole you didn't catch. I was just curious if anyone's had good or bad experiences with him. This is the one in Worthington. I'll let you all know how it turns out so that in the event of a bad turn out you will all know to avoid the place. Quote Link to comment Share on other sites More sharing options...
vitamincj Posted January 23, 2006 Report Share Posted January 23, 2006 I used the one in Westerville once and they did great work for me. That has been several years ago though. Good luck. CJ Quote Link to comment Share on other sites More sharing options...
Razorback Posted January 24, 2006 Author Report Share Posted January 24, 2006 Yeah right now it's not looking too good. The guy hung up on us a couple times today and now is trying to blame the frame, saying it's bent and that she needs to take it to a frame specialist. My question would be though is if the frame was bent originally and you already tried pounding it out, why didn't you just tell us originally to have the frame fixed before working on the transmission? Looking pretty shady at this point. I'm glad her dad is taking her in there today as he's a lot calmer than I am. He was going to be taking his Vette in for some tranny work, not now. Everybody in the family knows this story as well as everyone at work now so hopefully we can atleast save some people the trouble we're going through. I'll let you guys know the final outcome since we're supposed to get the car today. Quote Link to comment Share on other sites More sharing options...
BDHG940 Posted January 24, 2006 Report Share Posted January 24, 2006 I bet in the end they'll end up taking care of the tranny. Quote Link to comment Share on other sites More sharing options...
90G60 Posted January 24, 2006 Report Share Posted January 24, 2006 A good friend of mine (darkviper on CSR) had his stratus there twice and it went through 2 transmissions before we finnaly just replaced it. I believe he has something pending legally with them. Hopefully he chimes in here. Quote Link to comment Share on other sites More sharing options...
Razorback Posted January 25, 2006 Author Report Share Posted January 25, 2006 Brent I wish you had been right, but unfortunately it was the opposite. She headed out there with her dad this afternoon to get the car. They immediately proceeded to give her and her dad the run around. They tried blaming it on the frame, alignment, loose axle, you name it. They didn't find out until later that her dad works for Honda and builds these things for a living. He told them straight up everything looked fine and he would be taking it to a dealership and a few other places to get their story checked out. He also said half the work the invoice said had been done did not look like it had been done. So basically the transmission looks like it failed the second time because of the quality of their labor, or rather the lack thereof. Tami also told me the guy was very rude and seemed irritated that she and her dad were even there. He was very unprofessional and was clearly getting upset when her dad asked for the flashlight from one of the techs there and started checking things out under the car and began telling them that things weren't off like they said they were. Clearly they were just trying to blame it on things to avoid having to cover it or replace it. It needs a new tranny but they just put fluid back in it and sent her on her way. So in any case I wanted to make sure you guys were aware of the type of work this place does. I will be reporting them to the Better Business Bureau this evening. Avoid this place at all costs -- she lost over $3k at this place and has a barely functional transmission and will probably end up having to bite the bullet and a get new one installed by a real professional in the near future while in the mean time doesn't feel comfortable driving the car as it could give out at any point. Quote Link to comment Share on other sites More sharing options...
Razorback Posted January 25, 2006 Author Report Share Posted January 25, 2006 P.S. I just want to clarify this is the Cottman Transmissions in Worthington. Quote Link to comment Share on other sites More sharing options...
99BlownYellowGT Posted January 25, 2006 Report Share Posted January 25, 2006 Damn that sucks. Is this the one behind Mcd's on Worthington Galena? Quote Link to comment Share on other sites More sharing options...
Razorback Posted January 25, 2006 Author Report Share Posted January 25, 2006 Yeah it's off of like Worthington Loop something or other. Worthington Galena is quite familiar also. I only went in the first time when they 'fixed' transmission the first time. The guy wasn't very polite that time either...ugh. Quote Link to comment Share on other sites More sharing options...
TheHaze Posted January 25, 2006 Report Share Posted January 25, 2006 Is that the one by Chapin's Auto Service? Quote Link to comment Share on other sites More sharing options...
Kevin R. Posted January 25, 2006 Report Share Posted January 25, 2006 That is definately shitty and one thing I was worried about when I had mine rebuilt. If you need somewhere reliable, A-Trans on Main St. treated me very, very well and whenever I had concerns then addressed them and did not BS around them. Tell them your story they might cut you a break too. Quote Link to comment Share on other sites More sharing options...
Trouble Maker Posted January 25, 2006 Report Share Posted January 25, 2006 Wow, that sucks. It sounds like they are a chain. That mentality might just be at that one shop. Is there another one local or even a short drive away that you could take it to instead of that one? I would assume the warranty would be good anywhere. Maybe even get in contact with someone at the corporate level. I’m sure they would love to hear this story. Quote Link to comment Share on other sites More sharing options...
Razorback Posted January 25, 2006 Author Report Share Posted January 25, 2006 Well the problem is that there are like 3 Cottman Transmission places around Columbus, but the guy who was in charge of the one we went to said his sons run the other ones around Columbus -- so it probably wouldn't be in our best interest to go to those. You have a point though, it might be worth taking the complaint corporate. I'm definitely putting this up on the Better Business Bureau though -- I already sent them an E-Mail last night regarding the problem. Do you guys think it would be worth it to take it to Cottman Corporate (they've been around a while, and are a pretty big chain) -- or would I be wasting my time you think? Thanks for the replies fellas. Quote Link to comment Share on other sites More sharing options...
GRN96WS6 Posted January 25, 2006 Report Share Posted January 25, 2006 Take it to corporate exhaust all avenues before just giving up and taking the hit of the money. Get a lawyer involved if needed as well. Quote Link to comment Share on other sites More sharing options...
NOS50 Posted January 25, 2006 Report Share Posted January 25, 2006 Make sure you keep the names of who you talked to and the time you talked to them,I would definitely go Corporate and then get a lawyer involved.Sometimes just a phone call from a lawyer will get the ball rolling for you,but I would try Corporate first. Quote Link to comment Share on other sites More sharing options...
Devils Advocate Posted January 25, 2006 Report Share Posted January 25, 2006 There are some people on this board that could help you change their minds about a warranty I'm sure. Quote Link to comment Share on other sites More sharing options...
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