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So who has Sprint and wants out??


Putty

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I use Sprint. They're godly compared to the xp I had with TMobile. I also pay $50/month for free nights and weekends, unlimited text and pic mail, over 1000min; shit, I don't remember what else since that's all I ever really use it for. I don't ever drop calls and whenever I haven't had coverage, whoever was with me didn't either. Though, at times, I do and others don't.

 

How much is this new charge Sprint is giving?

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Yup it works I get ppl out of their contracts using this on a daily basis. It's actually really easy I spend no more then 5 mins on the call.. No etf what so ever but you have be sure they note everything cause you know how Sprint can be..

 

Actual confirmation is all I needed. Thanks!!!

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Booyah!!

 

1:20:01 PM Komeshia

Thank you for your patience. I have now cancelled your account, effective 2/19/09 which is the last day of the current billing cycle. You will not incur any early termination fees with this cancellation.

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Maybe I'm biased, but i had to stand in the middle of my street in the middle of reynoldsburg to be able to carry on a conversation. i dont care about getting a call in Indonesia i need reception in my fucking house.

 

reynoldsburg ....that explains it :D

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Booyah!!

 

1:20:01 PM Komeshia

Thank you for your patience. I have now cancelled your account, effective 2/19/09 which is the last day of the current billing cycle. You will not incur any early termination fees with this cancellation.

 

So the question now is, Black 16GB or White 16GB?

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Booyah!!

 

1:20:01 PM Komeshia

Thank you for your patience. I have now cancelled your account, effective 2/19/09 which is the last day of the current billing cycle. You will not incur any early termination fees with this cancellation.

 

ok ill bite

after being on the phone with sprint this weekend and bitching because i bought another phone for the wife, (which is a downgrade from what she has now) and they want to pull both of us off the plan we have now, give me less incentives, less minutes, and charge more money.

 

what do i gotta do.. i think ill be heading to AT&T

 

but!!!!

how do i port my number over??

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ok ill bite

after being on the phone with sprint this weekend and bitching because i bought another phone for the wife, (which is a downgrade from what she has now) and they want to pull both of us off the plan we have now, give me less incentives, less minutes, and charge more money.

 

what do i gotta do.. i think ill be heading to AT&T

 

but!!!!

how do i port my number over??

 

All I did was wait for the contract to be up and AT&T can port your number for you. I didn't have to do anything, except tell them my number.

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http://www.palm.com/us/assets/images/products/phones/detail/pre/main-img.png

 

that is all.

 

awesome phone, but if i upgrad or downgrade from what i have now.. the mogul... i no longer have my bill of $49.99 a month with 1250 minutes, unlimited, text, picture mail, data, video mail, etc..

i have to pay at minimum $79 for 900 min, unlimited everything.. or go to $100 a month for unlimited everything.

 

which is bullshit.. they say my sero plan im on now is locked into the phone i have.. no up or down grade on phones no matter what

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So the question now is, Black 16GB or White 16GB?

 

Whichever the wife does not choose.

 

how do i port my number over??

 

They cancel your service at your next cycle, so my phones are active until 2/19. So between now and then we can head to ATT and get nums ported.

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Here is my whole convo.

 

12:23:51 PM System

Connected to sprint-ap2.cnxchat.com

12:23:51 PM System

Session ID: 4828353

12:23:51 PM System

Please hold and the next available agent will be with you shortly.

12:23:57 PM System

Brittany A has joined this session!

12:23:57 PM System

Connected with Brittany A

12:23:57 PM Brittany A

Thank you for contacting Sprint. My name is Brittany. How may I assist you today?

12:24:23 PM Charles _

I want to cancel my acct.

12:24:37 PM Brittany A

I will be happy to assist you with that today. One moment while I access your account.

12:25:47 PM Brittany A

I must advise that there is a 200.00 early termination fee for each line on the account.

12:26:17 PM Charles _

due to the materially adverse change in the contract in the administrative fees, there should not be.

12:26:37 PM Brittany A

I am committed to resolving your issue today. In order to better assist you, please allow me to transfer you to an Account Services Specialist. We appreciate your patience during this transfer.

12:27:12 PM System

You are being transferred to another queue. Please stand by...

12:27:12 PM System

Brittany A has left this session!

1:09:21 PM System

Komeshia has joined this session!

1:09:21 PM System

Connected with Komeshia

1:09:21 PM Komeshia

Thank you for contacting Sprint, my name is Komeshia. Please allow me a few moments to review your previous chat's transcript.

1:09:51 PM Komeshia

I will be happy to assist you with your request to cancel your account.

1:09:56 PM Komeshia

For account verification, may I please have the 6-10 digit pin number on the account or could you please answer your security question for me?

1:10:09 PM Charles _

1021

1:10:41 PM Komeshia

Please allow me a few moments to access your account and to review your previous notes as well as interactions.

1:12:41 PM Komeshia

We regret to hear that you would like to cancel. Are there any additional reasons for your cancellation reason?

1:13:58 PM Charles _

Well, to be honest, the Instinct has not lived up to the hype. Now with these administrative charges, I just want to cancel.

1:15:16 PM Komeshia

To which provider are you planning to move your services?

1:15:36 PM Charles _

I am not sure yet. Either ATT or VZW.

1:16:46 PM Komeshia

Are you aware that we have the lowest monthly costing plans out there right now. You will have to sign an agreement with them once you begin service also. How about I help you finding a plan from our list that will suit your needs?

1:17:38 PM Charles _

I have looked them over quite a few times. Thanks for the offer though.

1:18:01 PM Komeshia

You're welcome, Charles. Do you have a friend or a family member you would like to transfer the services to their name for them to be able to use the services?

1:18:28 PM Charles _

No, I do not.

1:19:01 PM Komeshia

One moment while I process your cancellation request.

1:20:01 PM Komeshia

Thank you for your patience. I have now cancelled your account, effective 2/19/09 which is the last day of the current billing cycle. You will not incur any early termination fees with this cancellation.

1:20:38 PM Charles _

Great. So my phones will stay active until 2/19?

1:20:51 PM Komeshia

That is correct.

1:21:17 PM Charles _

Thanks for all the information.

1:21:31 PM Komeshia

You're welcome and thank you.

1:21:36 PM Komeshia

It is my job to ensure that I have fully resolved the issues that prompted you to chat with me. Have I resolved that issue and do you have any additional questions or concerns today?

1:22:19 PM Charles _

One more: If I get home and decide there is no better alternative, can I reverse this?

1:22:52 PM Komeshia

You may reverse the cancellation, just chat back with us and we will remove the future cancellation request.

1:23:08 PM Charles _

OK. That is all. Thank you!

1:23:47 PM Komeshia

You're welcome, I hope you have a great day.

1:23:47 PM Komeshia

Thank you for contacting Sprint. Our goal is to make your chat experience a great one. There will be a survey after this chat that you may fill out to advise us of how we are doing. Please disable all popup blockers before pressing the exit button to end the session. This will ensure that you will be afforded the opportunity to participate. Should you have any additional feedback or comments you would like to provide regarding your chat or chat agent, please send us an email at: sprint.customerappreciation@connextions.com. If you would like a copy of this transcript please press either the print button at the bottom of this session or the copy button to copy/paste into the word processing program of your choice.

1:23:57 PM System

Komeshia has left this session!

1:23:57 PM System

The session has ended!

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Any person that wants to cancel can say EXACTLY what I did....copy/paste reason and get the same result! Me so happy!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

he goes through more phones than anyone else I know.

 

I get bored fast. I was the same way with women, but...........

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i just hate there isnt picture mail.. thats uber gay.

 

how is the blue tooth on the iphone?

 

Never use it, if you are wondering, there is no stereo bluetooth capability on the iPhone. SO no Bluetooth headphones for music. Just for headsets and talking on the phone. I had a motorolla paired with it, but I never use a it anymore.... When I did, it worked great, I just don't want to carry it around.

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Not leaving sprint, i am very happy with them. I cant wait for the new palm.

 

+1

The Pre looks dope as fuck. The only reason I'm sticking with Sprint instead of making the jump to an iPhone... that and I'm on the employee plan. <$20 a month for unlimited everything. :D

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