wagner Posted April 16, 2009 Report Share Posted April 16, 2009 I am blown away by his customer service. At the dyno day when he took the straps off the car it bumped the ABS sensor harness off the car. He plugged it back in no big deal right? Well my Trans Am had other plans and had the ABSinop light come on. I sent Brian a PM and he got back to me saturday night and told me to call them at 12am. We talked and he told me to come in and this would be made right. He spent over 2 hours working on the car going crazy trying to figure it out. When it came down do it he said he would pay to get the problem fixed if he could not do it. In the end he took the car to the shop next door and it was a bent clip. He found it when they put it up on the lift. The way he went about this really was impressive. He just kept talking about how he would make it right, and guess what he did. If you ever need anything done contact Brian and Hal they will hook you up. I heard Hal REALLY likes to do gear swaps... Quote Link to comment Share on other sites More sharing options...
Zach1647545520 Posted April 16, 2009 Report Share Posted April 16, 2009 +1 Brian is a good guy. Quote Link to comment Share on other sites More sharing options...
Alex L. Posted April 16, 2009 Report Share Posted April 16, 2009 Taking the Supra and Vette there to get tuned. I've heard too many good things about them not to take my shit there. Quote Link to comment Share on other sites More sharing options...
Benner Posted April 16, 2009 Report Share Posted April 16, 2009 taking the GTP there for a tune once I get some parts added on to it. Quote Link to comment Share on other sites More sharing options...
TTQ B4U Posted April 16, 2009 Report Share Posted April 16, 2009 Glad to hear it all worked out. Given who it was I had no doubt it would. IMO, it's not hard to spot "good people" and when you meet Brian and watch him work for even 5 minutes, it's clear, he's one of the good ones out there. Quote Link to comment Share on other sites More sharing options...
TurboRust Posted April 16, 2009 Report Share Posted April 16, 2009 these are the things that separate the good from the great.. everyone makes mistakes, especially working on cars, but what sets people apart is how they handle the situation. Quote Link to comment Share on other sites More sharing options...
Guest Removed Posted April 16, 2009 Report Share Posted April 16, 2009 brian needs me there to fix stuff like this... i just left there... brian...lets do lunch tomorrow..or maybe dinner.. Quote Link to comment Share on other sites More sharing options...
DTM Brian Posted April 16, 2009 Report Share Posted April 16, 2009 I am blown away by his customer service. At the dyno day when he took the straps off the car it bumped the ABS sensor harness off the car. He plugged it back in no big deal right? Well my Trans Am had other plans and had the ABSinop light come on. I sent Brian a PM and he got back to me saturday night and told me to call them at 12am. We talked and he told me to come in and this would be made right. He spent over 2 hours working on the car going crazy trying to figure it out. When it came down do it he said he would pay to get the problem fixed if he could not do it. In the end he took the car to the shop next door and it was a bent clip. He found it when they put it up on the lift. The way he went about this really was impressive. He just kept talking about how he would make it right, and guess what he did. If you ever need anything done contact Brian and Hal they will hook you up. I heard Hal REALLY likes to do gear swaps... Thank you for giving me the opportunity to make things right. Thanks to the rest of you for the kind words in this thread. Talk to you soon Rob. Quote Link to comment Share on other sites More sharing options...
SICKNESS22 Posted April 16, 2009 Report Share Posted April 16, 2009 +1 for Brian, he'll do anything for you, excellent customer service they have at dynotune Quote Link to comment Share on other sites More sharing options...
coryscobra Posted April 16, 2009 Report Share Posted April 16, 2009 Brian is a great guy. Customer service is 2nd to none there at Dynotune! Quote Link to comment Share on other sites More sharing options...
Main3s Posted April 16, 2009 Report Share Posted April 16, 2009 So what you're saying is that I need to take my car to Dyno Brian’s, break it, and he'll fix it or buy me a new car!? SHAWEEEET! Brian, I'll bring MY GTP over. Seriously though, I've been over to see many Dyno pulls at his place and with the amount of time and effort he puts into other peoples cars (even if it’s some redneck with a hacked up N2O kit) you would think they were his own. He won’t let the car roll off the Dyno until he’s tried everything he can or until you’ve mad the HP you want! +1 for DTM! :thumbup: Quote Link to comment Share on other sites More sharing options...
jeffro Posted April 20, 2009 Report Share Posted April 20, 2009 lol at the gear swap part. oh and brian ill be seeing you next week:woowoo: Quote Link to comment Share on other sites More sharing options...
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