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Anyone here work for GMAC financial/GM?


V8 Beast

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I returned my Envoy and was sent a bill for $1700. I agree with $1500 of it ($1200 was from milage) but they are saying I sent back broken headsets for the dvd player. My kids were just using them the other day so I know they work. I'm thinking maybe they didnt put batteries in them when inspecting them... Anyone here able to assist before I call some random customer service rep Monday?
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Call and argue. They're usually pretty easy to deal with. Where did you turn it in? They wouldn't have put batteries in them to test them. Third party inspection companies do these for GMAC and they do 100-200 cars a day and don't take time to go out of their way.
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