wnaplay1647545503 Posted June 25, 2010 Report Share Posted June 25, 2010 Just added a new driveway to the house. I called a concrete place I have used before, got a price and then called buckeye, which was closer, and asked them to price match. I ordered an extra yard than needed and the day it got here I was short by almost a yard and 1/2(an additional $350 charge). I called and discussed it with the dispatcher but he couldnt do anything until mngt got back in on monday. I called monday and discussed with manager who was unwilling to resolve issue and said that I would never follow through with legal action(boy was he wrong). As a last resort before going to small claims court I decided to email their vice president last night. At 8am this morning he shows up just as nice as can be to help get it figured out. We went over all the measurements and it came up I was right on the money for the calculations. He couldnt figure out what happened but waived the entire fee and I couldnt be happier. I am surprised they were willing to do what was right and will certainly use them in the future. Quote Link to comment Share on other sites More sharing options...
Clifford Automotive Posted June 27, 2010 Report Share Posted June 27, 2010 Good out of a Bad Situation. Thats awesome. Quote Link to comment Share on other sites More sharing options...
smokin5s Posted June 29, 2010 Report Share Posted June 29, 2010 I'm glad to hear the VP was willing to help, but from the sound of MGT that you had to deal with first, I don't know if I would want to deal with the hassle. Quote Link to comment Share on other sites More sharing options...
KillJoy Posted June 29, 2010 Report Share Posted June 29, 2010 I'm glad to hear the VP was willing to help, but from the sound of MGT that you had to deal with first, I don't know if I would want to deal with the hassle. Agreed... KillJoy Quote Link to comment Share on other sites More sharing options...
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