pontiacfreak142 Posted June 13, 2012 Report Share Posted June 13, 2012 Ok, so i was having issues figureing out why i couldnt get my NAT settings right to work with my xbox. I finally got that figured out, but about the same time, i had broken the end off of our coaxle cable and just had the copper wire stuck in the hole on the back of the surfboard. Also about that time, i would notice that the internet would get extremely slow from time to time. I went in and ran a speed test on time warners site, to discover it was only downloading at .98 mbps. I went back and made sure there was nobody else using the internet and ran it again. Same numbers. So is there any way i am able to change a setting or reset anything to fix this, or am i just going to have to call time warner and have them possibly put in a new surfboard? For reference, i just have the basic cable internet. A buddy of mine is runninh the exact same setup, excep he has a newer surfboard, and he is running 19 mbps. Quote Link to comment Share on other sites More sharing options...
87GT Posted June 13, 2012 Report Share Posted June 13, 2012 Try a new coaxial wire that isn't broken. Quote Link to comment Share on other sites More sharing options...
bucd Posted June 13, 2012 Report Share Posted June 13, 2012 Try a new coaxial wire that isn't broken. what he said. I'm surprised you have any type of connection at all. If not, then reboot both cable modem and router if you have one and see if that helps. -D Quote Link to comment Share on other sites More sharing options...
pontiacfreak142 Posted June 13, 2012 Author Report Share Posted June 13, 2012 Lol i forgot to type that, we already fixed the cableii Quote Link to comment Share on other sites More sharing options...
87GT Posted June 13, 2012 Report Share Posted June 13, 2012 Take the surfboard back to the cable company and get a replacement for free. Quote Link to comment Share on other sites More sharing options...
AWW$HEEET Posted June 13, 2012 Report Share Posted June 13, 2012 finallyfast.com Quote Link to comment Share on other sites More sharing options...
justinwebb Posted June 13, 2012 Report Share Posted June 13, 2012 usually there is a pin hole in the back to reset it back to when you first got it, might work Quote Link to comment Share on other sites More sharing options...
pontiacfreak142 Posted June 13, 2012 Author Report Share Posted June 13, 2012 usually there is a pin hole in the back to reset it back to when you first got it, might work tried this as well, and nothing. Quote Link to comment Share on other sites More sharing options...
twistedfocus1647545489 Posted June 13, 2012 Report Share Posted June 13, 2012 Is there an ip address on the label? maybe you can log into the modem an run a self-test or something, though it sounds like it's just jacked up and needs replaced. Quote Link to comment Share on other sites More sharing options...
kshymkiw83 Posted June 13, 2012 Report Share Posted June 13, 2012 Do you know how to log into the modem and post the signal levels? Quote Link to comment Share on other sites More sharing options...
justinwebb Posted June 13, 2012 Report Share Posted June 13, 2012 i had something similar happen, turned out the board just crapped out and I tried everything that everyone has told you. I would just call them and ask to get a replacement Quote Link to comment Share on other sites More sharing options...
thorne Posted June 14, 2012 Report Share Posted June 14, 2012 if it's a old surfboard I think the ip is 192.168.100.1 post up your signal levels and myself or Kevin can give you some feed back Quote Link to comment Share on other sites More sharing options...
pontiacfreak142 Posted June 14, 2012 Author Report Share Posted June 14, 2012 if it's a old surfboard I think the ip is 192.168.100.1 post up your signal levels and myself or Kevin can give you some feed back yea it is pretty old. its a motorola SBG900. how can i find the signal levels? Quote Link to comment Share on other sites More sharing options...
bucd Posted June 14, 2012 Report Share Posted June 14, 2012 yea it is pretty old. its a motorola SBG900. how can i find the signal levels? If that's the IP. Just use ur broswer and type that in there. If it's the correct IP, you should be able to see the web console and run test from there. That's if that modem even has one. I would just call them up and have them come out. Replace the unit or they can run the test for you. -D Quote Link to comment Share on other sites More sharing options...
kshymkiw83 Posted June 14, 2012 Report Share Posted June 14, 2012 yea it is pretty old. its a motorola SBG900. how can i find the signal levels? SBG900 has built in Wifi..... Do you have a WEP key on that Wifi? Quote Link to comment Share on other sites More sharing options...
Akula Posted June 19, 2012 Report Share Posted June 19, 2012 call the cable company, they employ trained professionals that can get you back up and surfing in no time. Or try, http://www.clear.com Quote Link to comment Share on other sites More sharing options...
kshymkiw83 Posted June 19, 2012 Report Share Posted June 19, 2012 call the cable company, they employ trained professionals that can get you back up and surfing in no time. Or try, http://www.clear.com ROFL, clear. Biggest failure ever. Quote Link to comment Share on other sites More sharing options...
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