El Karacho1647545492 Posted November 18, 2012 Report Share Posted November 18, 2012 I can't get a refund right now and because I already answered the fraud question threw chase I can't even get them to cancel the order. So atm I'm out $473 Not sure what this means exactly...response pending further explanation My thought is that they probably have a process to cancel or refund an order such as this. Just saying your SOL doesn't sound like it'd last very long as a corporate policy. Quote Link to comment Share on other sites More sharing options...
thorne Posted November 18, 2012 Author Report Share Posted November 18, 2012 Not sure what this means exactly...response pending further explanation My thought is that they probably have a process to cancel or refund an order such as this. Just saying your SOL doesn't sound like it'd last very long as a corporate policy. So Chase uses a fraud detection software, Because I had bought Gas @ krogers and something else online within 20minutes it flagged the transaction. So it sends txt to your phone and I had to hit 1 to agree itw as legit Quote Link to comment Share on other sites More sharing options...
10phone2 Posted November 18, 2012 Report Share Posted November 18, 2012 see if your credit card company has a return guarantee for up to a certain amount. Discover started theirs on November 1st. Quote Link to comment Share on other sites More sharing options...
El Karacho1647545492 Posted November 18, 2012 Report Share Posted November 18, 2012 So is Target flat out refusing to give you a dime back? Have you...tried picking up a phone and giving them a ring? Maybe with your order number and calmly explaining your situation? Or is your only attempt to rectify the situation an angry Facebook post? Quote Link to comment Share on other sites More sharing options...
Furloaf Posted November 18, 2012 Report Share Posted November 18, 2012 Call Chase, tell them Target told you they haven't and won't ship it until 12/19, even though you paid for rush shipping. Explain you asked Target to cancel the order but they refused. Then ask Chase to stop the payment. I'm almost sure they'll comply. I'm not sure about now, but there use to be a clause in the Mastercard, VISA etc., vendor agreement where a vendor couldn't charge for goods until they have actually shipped. Quote Link to comment Share on other sites More sharing options...
thorne Posted November 18, 2012 Author Report Share Posted November 18, 2012 So is Target flat out refusing to give you a dime back? Have you...tried picking up a phone and giving them a ring? Maybe with your order number and calmly explaining your situation? Or is your only attempt to rectify the situation an angry Facebook post? Before I ever went to face book I called them and talked to them. I spoke to a manager after speaking to the first level guy. I've also sent 2 emails and not heard a thing back and initially I was very polite. I just told them I felt it was unfair. While I was on the phone with the women she told me that because it was still in processing and she could not confirm that they had not shipped it *(even though my email said they didn't) she could not refund my money at that time. I even got a email saying I could cancel it a little bit ago but when I click the link it says order not found atm.. I'm sure I will be able to next week. I just felt they should have offered me off the bat free shipping.. Not tell me I can't cancel at this time. Quote Link to comment Share on other sites More sharing options...
thorne Posted November 18, 2012 Author Report Share Posted November 18, 2012 CHAD Thanks!!!!!!! You gave me the idea to call Walmarts in BFE..... I just picked up 2 wii U's Quote Link to comment Share on other sites More sharing options...
SpaceGhost Posted November 18, 2012 Report Share Posted November 18, 2012 Can this train wreck of a thread be locked now, the child got his WiiUs. Quote Link to comment Share on other sites More sharing options...
Trouble Maker Posted November 18, 2012 Report Share Posted November 18, 2012 You're bitching about not getting a fucking video game fast enough... I knew there was a reason I can't fucking stand you beyond the fact that you almost killed 2 of my friends. Quote Link to comment Share on other sites More sharing options...
-Alex- Posted November 18, 2012 Report Share Posted November 18, 2012 Should have called FEMA, such a disaster that you almost had to wait a month for your Wii! Quote Link to comment Share on other sites More sharing options...
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