This is outrageous. I had an instance on AR15 where the seller shipped my Eotech with no insurance and then it got lost (go figure) with USPS. I PM'd every single Admin and moderator on AR15.com and they had me make a thread in there dispute EE area, from there one of the mods and admins took a look at it and locked the guys account on AR15.com. I was lucky enough to get my money back from the guy, and oddly enough the optic showed up but two days later. I then sent him back the original paypal money. But I raised a complete shit storm with USPS and AR15.com staff. I would definitely file a dispute, and cancel the charge with your CC company.