heh I was afraid I was going to be dealing with this same issue. I'll leave the name of the company out because they did the right thing but here the story: I ordered and HID kit for the bike early last week. The company is out in CA, bu the item was shipped from China. last night the package arrived poorly packaged, and with no instructions. I pulled the kit apart and it seemed to be pretty good quality. I started looking at the harness and realized that its the harness for a car and not a motorcycle. They just provide a slim ballast and send only one bulb. I started looking in to modifying it to work, I would have had to splice and extend the connector that connects to the factory bulb connector. It's 3 wires and really not that big of a deal. But if I cut the harness it voids the lifetime warranty. I checked their site and it states the kit is for a bike, but I've never seen a bike with the headlight and the battery 8 inches apart. (the harness has the battery terminal connections and the connector to connect to the factory bulb connector on the same end of the harness.) So I was left with 2 options send it back and get charged a 20% restocking fee, on top of the money to ship it, or modify the harness and hope I never need the warranty. I ended up calling them today to discuss the issues, they waived the restocking fee, so I'm going to ship it back. They were reluctant to waive the restocking fee, but finally did. Like I said the kit looked like it was pretty good quality, but the fact that it was poorly packaged, had no instructions and was using the harness for a car, just doesn't seem right.