FWIW,
I've also had tire-rack take back some shitty goodyears, but they were deemed "defective" by Discount Tire. They won't take them back simply because he does not "like them" though. That's why I try and deal with local vendors from now on. Discount Tire has a 30 day, xxx mile deal where you can bring them back and get different tires if you don't like them.