Ok, went in today and neither the service writer (nick) that did this, the tech, nor the service manager was there. A fellow service writer helped us out a bit. He took us to Nicks desk, and found his quote that hemade up for us. $4500 for a used engine with 108,000 miles on it! He expects us to trade a 43k mi engine for a 108k mi engine, and pay $4500 for the privilage. On top of that, that engine will have no waranty whatsoever.
I did learn a bit about procedure. Late night Drop offs are given secondary priority. They finish the cars that people are waiting on, then get around to checking out the drop off. So here's the time table:
1:30am, car dropped off
7:00am, shop opens
8:45am, Elena gets a call stating that the oil pump is fine, but the engine needs replaced. Figure the service write took 15 mins to proccess what the tech gives him.
Correct me if I'm wrong, but it would take more then an hour and a half to get to an oil pump and confirm its function.
My significant other also conveniently remembered that they adressed her 60,000 my warranty last time she was there. They said that since she didnt have proof of regualar oil changes, the warranty was void. They honnestly expect her to have all 14-15 oil change reciepts handy!? Also, you can drain an engines oil, fill it with sand and alkali, and it still won't crack the oil pump housing.