I also have bad luck with those fucking front load washer. They smell, leak, and take a special HE detergent. My last one crapped out after about five years also. I didn't even bother try to fix it. Just went to low and bought a new top load. It's the new style, kinda like the front load, but top instead. Works amazing!! Best of all, I only paid around $700, not $2k for the damn front load.