I remember like it was yesterday.
I was working for WinBook, doing Tech Support. Was just like any other day. Someone came in and said a plane hit the World Trade Center. At first....everyone was thinking it was an accident. But as the story developed....it looked like something else. Since we were on the phones, they let us take turns going into the break room to watch. When I went in there, and was watching....was when the second plane hit. It was a crazy feeling...almost like complete loss of feeling. I went completely numb, like "what the hell is going on."
I had to get back on the phones, but every phone call I took...even though I was trying to fix people's computer problems...all we could really talk about was what was going on. Needless to say...the call volume that day was very low.
I can't believe it's been 6 years.