Before I got my CSR job there, they interviewed me for a Claims Generalist trainee position and starting salary was 38k. Ended up not having quite the previous experience they wanted, so they put me in customer service and I'm going to try and move up through claims soon. This was in Cleveland, they have 3 pay scales for each position based on where you are located but I think most of Ohio is the same pay scale.
FYI, Progressive is a ridiculously good company to work for. During their last hiring spree, they had over 60,000 applications and only hired about 1,000 people. Pay is good, benefits are phenomenal and they are a very flexible company.