ok, got you there, drivers can be pulled off dell.com
+1 on wiping it. alot of times doing a restore doesnt fix any registry errors caused by malicious software/viruses. Gabe, Im not so sure they do that anymore. from what i understand people were taking the restore cd's and misusing them, hence the reason computers no longer come with restore disks, but restore partitions instead. check your "my computer" and see if you have a restore/recovery partition paul.
i have one you can use for the transition.
gabe, this is yours since you offered first, so im out.