We ordered 1 large pizza with one half chicken and mushrooms, the other half banana peppers and ham. We also ordered 1 Italian Sub, and 1 small shake.
The deliver boy comes, and says, "$24.85".
Now, here are their menu prices -
Large -
Cheese Only - 9.50
2 items - 11.00
4 items - 14.00
Italian Sub - 4.35
Shake - 2.50
That makes $17.85 so far, plus they charge $2.00 for delivery, making a grand total of $19.85.
My wife called, asked for a manager, and got "Kyle", the owner's Son. Extremely rude and unprofessional. Claimed that he rightfully charged us for 4 items (.5 items times 4 now equals 4 items somehow), and that my wife must not be able to read the menu (btw, I did not learn of this comment until after I returned from talking to Kyle face-to-face - see below.)
I called, asked for the owner, got another rude co-worker, listened to "Kyle" shout at me from the background, and learned the owner is not in the store. I asked, "So half peppers and half mushroom would equal 2 additional items?"
"Yes, Sir. That's how it's always been." Of course, they don't own a computer to check the fact that we order from there once a month, and this is the first time they've used this wonderful fuzzy math.
So, I drove there, and here was their (Kyle's) answer...
$15.50 for an $11 pizza
$ 4.35 for a sub
$ 2.50 for a shake
$ 2.00 delivery.
This equals $24.35, an even different amount. A complete joke. His wrap-it-all-up answer??? ...
"You don't have to buy your pizzas here."
There were a lot more things said after that, but you get the idea. In summary... low-skilled scam artists that can't keep their stories straight for 30 seconds while trying to pull their scam. But, I got to go for a VERY spirited bike ride on the way there and back.