Typically, I'm in support of Hinds. Unfortunately, my opinion may be changing. First a little background... When I bought my R1, they offered a pre-paid service package. The sucker that I am, fell for it. It basically covers all maintenance for 40k miles. This is transferable too. Every 4k miles, I can take it to them, and they'll perform all required maintenance that Yamaha recommends. A couple of weeks ago, I noticed that my front brakes were squeaking and probably needed replaced. My bike had 19.5k miles on it. So, I figured I'd just get the 20k maintenance done a little early, plus get the front brake pads replaced. I dropped it off on a Wednesday. I called on the following Tuesday since I didn't hear from them. They told me their mechanic was out sick and it would be ready the next day. I called the next day, and like they said, it was ready. When I picked it up, I noticed the side panels that wrap around the gas tank weren't installed properly. I pointed this out to the younger guy working the counter. He apologized and fixed it. No big deal. I drove it home and parked it. I took it to QSL this week. When I parked, to my surprise, the inside front fairing was about to fall off! Turns out, 5 of the 6 push pins were missing! WTF. This is the easiest part of the maintenance! I called Hinds immediately and they told me to bring it in and they'd fix it. I understand people make mistakes...but I'm nervous that there could be more mistakes that I haven't discovered. Thoughts?