ive never heard of this huge return rate, but i dont really care enough to go look. these are netbooks, not laptops. they are made for one purpose: to use simple apps and be extremely portable. to complain about the fact that it doesnt multi task well is a moot point, as any of the manufacturers would tell you that themselves. as far as acer having better stats...there are basically two levels of processors out right now, and the motherboards they make for them only come with 512 or 1gb of ram. the graphics are also all the same. the only real difference between some of them is screen size and hard drive. ive been researching these lately as well cause i want to bring one with me to iraq. theres going to be a major upgrade sometime later this year with reported 720p video playback so you might think about waiting a few months until nvidia and intel come out with their new chipsets. my cousins have one of the asus 8.9" things and the size of these are just unbelievable. the fact that it is a slow computer is just eclipsed by how portable it is imo. a note about the dell 10, it was supposed to be like the next big thing in netbooks, but then they toned it down and released it with specs that are just plain average. it has an hdmi slot, but who knows how well it can handle being hooked up to a large resolution screen. hope this helps a bit. seems like you havent looked into it all that much. also, i would take a look at the hp mini. its run of the mill netbook like everything else, but something else to look at. hp mini