hey chrome, its pretty easy to fix, you have to take the battery out, pop the black plastic piece out around the port with a precision screwdriver, take the two screws out, pry the cover off with a guitar pick or screwdriver, follow the battery cable, lift up on the brown clip to disconnect the battery, wait a few seconds, and plug it back in. Reassemble it, and your good to go! edit: never mind i guess microsoft fixed it for everyone, it took me forever to figure out how to get inside of that thing...bastards