bahhhhh haha nice...you should have told her that you had to make extra trips to hinds because people don't know how to inspect their work, so $40 on $60 boots that are broken was a generous offer on your part. customer service...customer service...customer service. It baffles me how folks at the dealerships just shrug their shoulders when parts don't get put back on correctly or period...especially motorcycle parts! With that being said Zorro, wouldn't you rather figure out how to fix your own bike knowing what you set out to do was actually done (and done with care) than drop it off at some shop that could careless whether your bike sat in oil, brake bolts weren't tightened all of the way or pins and parts not put on correctly? I never worked on any vehicles before I got my motorcycle, but a friend of mine always said, "don't touch my bike." I guess he had a valid point, even though in his context he may have been a little obsessive...