tandm Posted January 10, 2005 Report Share Posted January 10, 2005 Anyone else heard about this? TIME WARNER CABLE BROADBAND CUSTOMERS RECEIVE ANOTHER JUMP IN SPEED Road Runner Enhancements Enable Customers to Take Full Advantage of the Web’s Increasingly Media-Rich Content at No Additional Cost Video Mail Service Launching on Road Runner STAMFORD, CT, December 14, 2004 – Time Warner Cable today announced it will increase the maximum download speed of its high speed Internet service to 5 mega-bits per second (mbps) from 3mbps. Time Warner Cable of New York and New Jersey broadband customers will see the increase in speed beginning today. Customers in the company’s other markets across the country will receive the faster speed in January. Customers of Road Runner, Time Warner Cable’s flagship high-speed Internet service, and customers using other ISPs via the Time Warner Cable network, will now enjoy even greater value as this speed enhancement is being delivered at no additional cost to consumers. The download speed of Road Runner’s premium level of service is also being enhanced to 8mbps downstream from 6mbps. “We have consistently marketed Road Runner as the fastest way to experience the Internet, and with this enhancement we continue to deliver on that promise,” said Jeff King, President of Road Runner. “We are always looking for ways to improve our residential high-speed data service and provide consumers with the best possible value.” For Business customers, Road Runner Business Class will begin offering additional and enhanced tiers to include higher bandwidth and more Quality of Service features early next year. Road Runner Business Class provides commercial-grade products and services including data, security and fiber solutions to businesses of all sizes. Today’s residential broadband speed increase is a result of a successful trial in Time Warner Cable’s Huntington Beach, CA system earlier this year. The trial was conducted to gauge the impact of enhanced speeds on the overall network and judge how customers value higher download speeds. Consumer research has shown that speed remains the most important feature customers look for when evaluating an Internet service. Time Warner Cable announced an increase in download speed for its broadband customers to 3mbps from 2mbps in September 2003 – also at no additional charge to customers. Road Runner customers will also receive Video Mail powered by Vibe Solutions Group, a new feature offered at no extra charge. Road Runner Video Mail allows customers with a web cam to easily use video to make their email communications even more meaningful and personal. The service is being made available to Road Runner customers immediately and no special ordering is necessary. Time Warner Cable now has more than 3.7 million broadband customers after adding 168,000 high speed data customers in the third quarter this year. Road Runner received the 2004 PC Magazine Readers’ Choice award for ISP user satisfaction for the fourth year in a row. This recognition is based on customer experience with their ISP, including its speed, reliability and technical support. Time Warner Cable of New York and New Jersey serves over 1.4 million customers in four NYC boroughs (Manhattan, Queens, Staten Island and western Brooklyn), Mt. Vernon, Hudson Valley (Orange, Sullivan, Ulster and parts of Dutchess, Greene and Delaware Counties) and Bergen and Hudson Counties, New Jersey. Time Warner Cable owns and manages cable systems serving 10.9 million subscribers in 27 states, which include some of the most technologically advanced, best-clustered cable systems in the country with more than 75% of the Company's customers in systems of 300,000 subscribers or more. Utilizing a fully upgraded advanced cable network and a steadfast commitment to providing consumers with choice, value and world-class customer service, Time Warner Cable is an industry leader in delivering advanced products and services such as video on demand, high definition television, digital video recorders, high-speed data, wireless home networking and Digital Phone. Time Warner Cable is a subsidiary of Time Warner Inc. Quote Link to comment Share on other sites More sharing options...
Skinner Posted January 10, 2005 Report Share Posted January 10, 2005 looks like i switched back just in time. smile.gif only down side up load is still at 500 kb Quote Link to comment Share on other sites More sharing options...
MrMeanGreen Posted January 10, 2005 Report Share Posted January 10, 2005 Remember to power-cycle your cable modem to get the full effect of the speed increase. Quote Link to comment Share on other sites More sharing options...
tandm Posted January 10, 2005 Author Report Share Posted January 10, 2005 Originally posted by Regulate: Remember to power-cycle your cable modem to get the full effect of the speed increase. What the hoof? You mean like unplug it, wait a bit, then plug it back in? Quote Link to comment Share on other sites More sharing options...
MrMeanGreen Posted January 10, 2005 Report Share Posted January 10, 2005 Unplug power for 15 seconds, then plug it back in. This cycles the modem. Trick of the trade Quote Link to comment Share on other sites More sharing options...
Alex1647545498 Posted January 10, 2005 Report Share Posted January 10, 2005 Yes. Quote Link to comment Share on other sites More sharing options...
black00ws6 Posted January 10, 2005 Report Share Posted January 10, 2005 WTF, then why was my damn speed at 900kbps last night... Quote Link to comment Share on other sites More sharing options...
Buck531 Posted January 10, 2005 Report Share Posted January 10, 2005 I'm getting 4.5 mbps with WOW. Quote Link to comment Share on other sites More sharing options...
Balian Posted January 10, 2005 Report Share Posted January 10, 2005 Originally posted by Buck531: I'm getting 4.5 mbps with WOW.Yea, I am pulling down 8.2 Megs with my WOW connection and I know a buddy that is pulling 12 megs. Quote Link to comment Share on other sites More sharing options...
morabu Posted January 10, 2005 Report Share Posted January 10, 2005 so has anybody on RR noticed this upgrade yet? Quote Link to comment Share on other sites More sharing options...
JaSSon Posted January 10, 2005 Report Share Posted January 10, 2005 I just tested my connection, and I have RR. Test speeds were, in the following order: 1.2mbps, 2.7mbps, 1.9mbps, 2.5mbps, 2.4mbps, and 1.2mbps Quote Link to comment Share on other sites More sharing options...
Nitrousbird Posted January 11, 2005 Report Share Posted January 11, 2005 LOL, all the hype, none of the performance. My WOW connection is a very consistant 4400k down. For good test results for faster connections, I recommend: http://chi.speakeasy.net My consistant results Power cycling does NOTHING for you modem unless it needs to update it's bin file. The bin file allows the modem to know what speeds to send/receive, how to register to the network, etc. Modems can update this on their own, but sometimes are picky and need to be rebooted. You won't get extra performance from power cycling; you'll simply get full performance if the bin file didn't install fully/correctly. BTW, saying RR alone doesn't mean a lot, as both Insight and Time Warner offer Road Runner. They are nothing but a middle man = more cost. Warner and Insight still do all the head-end stuff to make it work, just RR does the tech support, website, and e-mail stuff. This IMO screws the customer some, as it will technical problems can result more in finger pointing than just fixing the problem. I should also add that you honestly aren't going to notice any real difference, if any difference at all, between a 4MBps and 5Mbps connection. What I wish was focused more on was upload speeds, as that you WILL tell a difference. But still, for residential internet, cable is by far the best thing going. I feel sorry for those suffering with DSL. Quote Link to comment Share on other sites More sharing options...
MrMeanGreen Posted January 11, 2005 Report Share Posted January 11, 2005 Originally posted by Nitrousbird: Power cycling does NOTHING for you modem unless it needs to update it's bin file. The bin file allows the modem to know what speeds to send/receive, how to register to the network, etc. Modems can update this on their own, but sometimes are picky and need to be rebooted. You won't get extra performance from power cycling; you'll simply get full performance if the bin file didn't install fully/correctly. No shit, that's why I recommended this. People don't know any better, and you never know if/when their modem updates the .bin file. So take the 15 seconds out and do it to make sure it does update. Duh tongue.gif Quote Link to comment Share on other sites More sharing options...
Nitrousbird Posted January 11, 2005 Report Share Posted January 11, 2005 Just pull up the modem's IP and see what Bin file it has....duh. tongue.gifOriginally posted by Regulate: No shit, that's why I recommended this. People don't know any better, and you never know if/when their modem updates the .bin file. So take the 15 seconds out and do it to make sure it does update. Duh tongue.gif Just pull up the modem's IP and see what Bin file it has....duh. tongue.gif Of course, rebooting is easier. Quote Link to comment Share on other sites More sharing options...
controler Posted January 11, 2005 Report Share Posted January 11, 2005 NitriousBird: Does WOW do business class like RR? if not are they ever going to? Quote Link to comment Share on other sites More sharing options...
MrMeanGreen Posted January 11, 2005 Report Share Posted January 11, 2005 Joe, is WOW gonna match RR now that they've upped the bar of speed? And yes, rebooting is easier. Especially for those that are "technology challenged" Quote Link to comment Share on other sites More sharing options...
Nitrousbird Posted January 12, 2005 Report Share Posted January 12, 2005 Originally posted by controler: NitriousBird: Does WOW do business class like RR? if not are they ever going to?Yes, they offer a business class as well. Costs are different, and I have no clue what they are anymore. Originally posted by Regulate: Joe, is WOW gonna match RR now that they've upped the bar of speed?They never let us know until they do it, but I'd imagine so. It's always back and forth between WOW and RR. I've heard the sys admins have been doing some speed tests, seeing what the system can handle and what the modems can be stable to....and it's definately higher than 4Mbps. I've had a few co-workers say they were pulling insanely high speeds with their "Advanced Modems" aka telephony modems. I have no interest in a home phone, so I don't have that. But I imagine that was due to some early .bin files that hadn't quite been properly tweeked yet, as we just started offering VOIP very recently. Quote Link to comment Share on other sites More sharing options...
rl Posted January 12, 2005 Report Share Posted January 12, 2005 I'm pulling over 4mbps from the site joe posted with RR here on Campus. Quote Link to comment Share on other sites More sharing options...
JaSSon Posted January 21, 2005 Report Share Posted January 21, 2005 Since one of my hard drives crapped out yesterday I've been doing a lot of downloading, and the speed is there. It's odd because the speed tests say like a 1.9 mb/s down stream, yet i've been downloading above 450 kb/s all day. I can only disregard the speed tests as totally inaccurate because my downloads tell the story. Quote Link to comment Share on other sites More sharing options...
Nitrousbird Posted January 21, 2005 Report Share Posted January 21, 2005 Originally posted by The DropTop: Since one of my hard drives crapped out yesterday I've been doing a lot of downloading, and the speed is there. It's odd because the speed tests say like a 1.9 mb/s down stream, yet i've been downloading above 450 kb/s all day. I can only disregard the speed tests as totally inaccurate because my downloads tell the story.There can be a number of factors to this (assuming you are using the Speakeasy link I gave): - PC has some quirky Java issue, which is causing a problem transmitting or receiving data - Somewhere along the routing path there is a restriction to that site - Downloading small files can get burst speeds, though if you are downloading a lot, that's not normally the case - Another application could be using up bandwidth but doesn't while doing a download - Or something I'm totally not thinking of I just did a speed test a minute ago, and got results similar to what I did the last time I posted my results. And my d/l speeds match for the most part too. Quote Link to comment Share on other sites More sharing options...
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